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Call Center Times
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CALL CENTER TIMES' PROGRAM PRICING
Call Center Industry -  September 02, 2014
Call Center Times' Program Pricing:  Please review below, a brief description of our programs, (...more)

Order The Call Center Book of Lists' CD-ROM Directory Today!
Call Center Industry -  September 02, 2014
Order the Call Center Book of Lists' CD-ROM Directory, today. The Call Center Book of Lists is (...more)

Buyer's Guide Video Links
Call Center Industry -  September 02, 2014
Buyer's Guide Video Links (Please click on company logo to view (...more)

Complimentary Webcast: Tuesday, September 9th - A Comparison of Hosted Virtual Assistants vs. Automation in the IVR
Call Center Industry -  September 02, 2014
9/9 A Comparison of Hosted Virtual Assistants vs. Automation in the IVR – AVOKE – How do hosted (...more)

Free Webinar: How to Deliver Accurate and Effective Customer Service on a Global Scale
Call Center Industry -  September 02, 2014
Free Webinar: How to Deliver Accurate and Effective Customer Service on a Global (...more)

Complimentary Webcast - Thursday, September 11th - Technology Showcase - Take Your Contact Center To the Cloud With Zipwire and Microsoft Dynamics CRM
Call Center Industry -  September 02, 2014
September 11 - Technology Showcase - Take Your Contact Center To the Cloud With Zipwire and (...more)

Contact Centers and Obamacare
Call Center Industry -  September 02, 2014
Contact Centers and ObamacareBy Chuck Ciarlo The passage of the Affordable Care Act (ACA), or (...more)

Service......It Consistently Pays
Call Center Industry -  September 02, 2014
Service….It Consistently Pays By John Tschohl Achieving and maintaining a high level of (...more)

Exploring the Advantages of Cloud versus Premise-Based Workforce Management Solutions
Call Center Industry -  September 02, 2014
Exploring the Advantages of Cloud versus Premise-Based Workforce Management Solutions By: Bob (...more)

White Paper: Top Customer Service Frustrations - How to Annoy Customers and Help the Competition
Call Center Industry -  September 02, 2014
White Paper:Top Customer Service Frustrations – How to Annoy Customers and Help the (...more)

 








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