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Outsource Consultants Launches New Division To Guide Contact Center Cloud Technology Search
Submitted by Outsource Consultants

July 24, 2018


Outsource Consultants Launches New Division to Guide Contact Center Cloud Technology Selection

Cloud Call Center Search Enables Clients to Provide Better Customer Experiences
Plymouth, MN: Outsource Consultants announces the launch of its new subsidiary, Cloud Call Center Search. This division guides companies in selecting cloud-based call center software in a cluttered market place. Cloud Call Center Search experts assist companies as they navigate through call center cloud solutions. Our general manager spearheading this subsidiary is 20-year contact center industry veteran, Fred Stacey.
“Creating effortless customer experiences can only be achieved through cloud-based technology,” says Stacey. “Technology selection has never been a more critical piece to achieving organizational goals."
When first approached by Corey Kotlarz, President of Outsource Consultants, about the concept of building out a BPO-focused group that works to bring the right cloud solutions to the space, Stacey knew right away this was a serious gap that needed filled. This is because many of the technology players in the market are great at building technology, but they rarely have the breadth and depth of knowledge of BPO practices.
"We have brought together the most in-depth portfolio of contact center technology for the BPO and direct contact center space,” says Stacey. “Since we are completely agnostic in our strategy, we are able to look deeply into the challenges of our clients and aggregate the most holistic solutions to solve those challenges."
About Cloud Call Center Search: Cloud Call Center Search is comprised of cloud software technology experts that lead companies to the cloud-based contact center solutions that best fit their business. They dissect the options within a highly cluttered marketplace and match clients with cloud software solutions for inbound and outbound call centers, live web chat, social media, cloud-based call centers, and outsourced email support services in virtually every industry. Cloud Call Center Search aims to time savings, cost reduction, and minimized risk when switching or selecting a new cloud-based call center software solution. For more information contact Cloud Call Center Search at: (800) 741-2998, or visit:




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