Complimentary Webcast: Tuesday, September 11th - Contact Center What-if Analyses - Genesys
September 12, 2018
9/11 Contact Center What-if Analyses - Genesys
Companies continuously contemplate ‘what-ifs’.
When organizations have a great planning process which allows them to forecast accurately, develop requirements, automatically create hiring and capacity plans…. what is the best way to make the ‘most’ of these forecasts? By performing great what-if analyses!