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Complimentary Webcast: Tuesday, September 11th - Contact Center What-if Analyses - Genesys

September 12, 2018

 

9/11 Contact Center What-if Analyses - Genesys
Companies continuously contemplate ‘what-ifs’.  
When organizations have a great planning process which allows them to forecast accurately, develop requirements, automatically create hiring and capacity plans…. what is the best way to make the ‘most’ of these forecasts?  By performing great what-if analyses! 
For example: If volumes are coming in higher than expected …what happens if volumes continue to rise; or if they decrease? Join us as we discuss what-ifs, how to solve them, and more.https://www.crmxchange.com/webcast/whatif_analysis/genesyssept2018.asp

 

 
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