CallMiner Partners With Ultracomms To Add Its Market-Leading Interaction Analytics Solutions To Ultracomms PCI Compliant Cloud Contact Center
May 1, 2016
CallMiner Partners with Ultracomms to Add Its Market-Leading Interaction Analytics Solutions to Ultracomms PCI Compliant Cloud Contact Center
· Enables contact centers to improve agent productivity and performance to deliver a better customer experience
· Delivers unrivalled compliance solution to financial services contact centers and collection agencies
Waltham, MA – CallMiner, Inc., rated first in customer satisfaction for customer engagement analytics and, Ultracomms, Europe’s first cloud contact center services provider, announced a new partnership to provide contact centers across the UK with advanced cloud-based Interaction Analytics solutions. Under the partnership, Ultracomms customers will now have access to a uniquely powerful integrated cloud contact center solution that simultaneously enhances compliance and supports agent productivity and performance improvements.
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