Call Center Times

Buyer's Guide Directory



Mystery Shopping and Remote Monitoring





GC SERVICES
GC Services is one of the nation’s largest privately-held multi-channel and multi-lingual customer contact center outsource providers in the United States. For over 58 years, GC Services has provided award-winning outsource solutions including customer care and accounts receivable management solutions for both public and private sectors across many industries. With an average client tenure of 13 years (many having 20, 30, 40, and even 50+ years of partnership), we have built a solid reputation through our ability to deliver superior results while maximizing customer value and minimizing operational costs, all while protecting and promoting our clients’ brands.

 

XzamCorp
MARKET RESEARCH PLUS “XzamCorp”

Outside Quality and Market Research Fieldwork

Existing programs or new projects. Since 1998.

We enjoy helping businesses clean-up and create QA (call center auditing), customer service evaluation (mystery-shops), satisfaction research (surveys), and call center programs.

We’re looking for client partners that want classy, careful service.

Jared Ray, President/Owner
7757 Auburn Road, Suites 23 & 24
Concord, OH 44077
(877) XzamCorp (992-6267
Direct: (440) 413-5311
jray@xzamcorp.com

Website: www.xzamcorp.com

 

www.callcenterrecovery.com

LinkedIn: http://www.linkedin.com/company/xzamcorp/products?trk=tabs_biz_product

Issue-spotting checklists:
http://www.xzamcorp.com/call-contact-center-question-clouds-how-to-list.html
http://www.xzamcorp.com/customer-service-evaluation-questions-how-to-list.html
http://www.xzamcorp.com/customer-satisfaction-research-questions-how-to-list.html 

 


Vocal Labs - www.vocalabs.com 

 

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