Call Center Times

Buyer's Guide Directory




Real-Time Communication Services



Inova Solutions

Call to Action!!!

Let Inova Solutions, Inc. provide real time alerting when you need it most – when your contact center is:

• Experiencing higher call volumes than normal
• Hold times are increasing
• Service levels are out of range
• Other performance thresholds are exceeded

For over 30 years Inova has been the choice of world class contact centers. We provide alerting on:

• Wallboards (digital signage TVs, LCDs, LEDs)
• Manager desktop PCs
• PopUps on agent desktop PCs
• Email alerts to mobile devices
• Mobile and desktop PC dashboards

See your numbers they way you need to see them! We can integrate many other sources of data into your alerting strategy as well.

 







Symon - www.symon.com


Spectrum - www.specorp.com


Texas Digital - www.txdigital.com


 




 


 

Copyright © 2009 Call Center Times