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Customer Support:   (972) 395-3225

Classifieds/Events

Contact/Call Center Events/Announcements/Classifieds

Are you planning a webcast/webinar, seminar, or the auction of a product designed for the contact center market?

Are you faced with a tight deadline and wish to reach as many contact center professionals with your announcement as quickly as possible?

We invite you to post your announcement today for a nominal fee.

Here is how to send your advertisement:

You may also call our business office at (972) 395-3225 to discuss your advertisement/announcement.


Customer Response Summit - Denver - Execs In The Know - September 16-18, 2019 – EVENT PREVIEW

Perfecting your customer experience strategy in a fast-evolving industry is no easy task. Secrets of Outsourcing, Conversational AI, and Contact Centers of the Future are just a few of our featured sessions at Customer Response Summit in Denver – September 16-18, 2019.

At Customer Response Summit Denver, Execs In The Know provides an exciting platform to learn, share, network, and engage with the foremost experts in the industry. With high-level execs from Ring, Dish, UPS, and many other Fortune 500-level companies providing keynotes, panel discussions, and case studies, get a first-hand look at the actionable insights that make these companies so successful when it comes to CX.

Register today to bring home valuable takeaways to elevate your company and establish business relationships that will last a lifetime. EVENT PREVIEW


Call Center Buyer's Guide Brochure - 2019 - August Edition - Leading Providers of Call Center Products and Services - A Service of Call Center Times

 

Complimentary Webcast: Thursday, September 12th - The 10 Steps to Building a KM Program that Works - Verint

Companies have no shortage of information. In fact, there is so much content scattered in different places, that it can be nearly impossible to find what is needed in the moment. Organizations need knowledge management (KM). But how do you actually build a knowledge management program that is set up for success? On this webinar, you will learn:  

The 10 steps to building a KM program that works, How to set up a single source of the truth for all users across all channels, How to measure your success throughout your efforts http://bit.ly/30jHgiS


Customer Response Summit - Denver - Execs In The Know - September 16-18, 2019 – EVENT PREVIEW

Perfecting your customer experience strategy in a fast-evolving industry is no easy task. Secrets of Outsourcing, Conversational AI, and Contact Centers of the Future are just a few of our featured sessions at Customer Response Summit in Denver – September 16-18, 2019.

At Customer Response Summit Denver, Execs In The Know provides an exciting platform to learn, share, network, and engage with the foremost experts in the industry. With high-level execs from Ring, Dish, UPS, and many other Fortune 500-level companies providing keynotes, panel discussions, and case studies, get a first-hand look at the actionable insights that make these companies so successful when it comes to CX.

Register today to bring home valuable takeaways to elevate your company and establish business relationships that will last a lifetime. EVENT PREVIEW


Complimentary Webcast:  How Intelligent Routing Can Deliver the Business Results - Presented by NICE Nexidia

Complimentary Webcast:  Long and Short Term Forecasts and Weekly to Interval Staffing Requirements– Presented By: Genesys


Complimentary Webcast Best Practices Discussion: Best Practices Discussion – How to Deliver an Effortless Customer Experience– Presented By: CRMXchange

Complimentary Webcast Case Study:  Case Study - Building New Roads to Greater Productivity and Efficiency With QA and Analytics– Presented By: CallFinder


Complimentary Webcast:  Workforce Optimization 2.0 - How Innovation is Shaping the Next Generation of Contact Center Agents– Presented By: Talkdesk


Complimentary Webcast:  Speech Analytics - Insights, Guidance and IVR Innovation– Presented By: Gridspace


Complimentary Best Practices Webcast: Best Practices for Workforce Management– Discussed by Calabrio, Verint, NICE


Job Opening: Corporate Automotive Service BDC Director - Position Filled

Napleton Automotive Group is seeking a Corporate Service BDC Director to join our team at our centralized business development center in Arlington Heights, IL! This individual will oversee the centralized BDC department that supports all of our dealerships. This individual will manage the BDC team that consists of about 40 individuals, and will ensure that our Business Development Center is providing the best possible service to Napleton customers.

Click Here for Details!


Complimentary Webcast: AI and RPA - Transforming Customer Service - Tech Tank - Jacada and NICE

Located within the Sunset Corporate Park Master-Planned Campus in Hillsboro, Oregon and currently occupied by Farmers Insurance Call Center, this flexible state-of-the-art communications center is available Q1/18 - potentially sooner.

  • Single-story construction
  • Open floor plan with multiple conference facilities and training rooms
  • Executive offices, lunch and break rooms
  • Outdoor patio
  • Fully sprinklered
  • OC12 Electronics DTA link via AT&T
  • Multiple telecom providers
  • Multiple fiber rings
  • Multiple T-1’s servicing building
  • Electrical 2000 amp 3-phase
  • EPS 6000, 300kVa UPS system
  • 7.23/1,000 Parking Ratio - Free
  • Excellent Hwy 26 access

Contact: David C. Squire, SIOR
503.972.5505 - dsquire@ngkf.com

Classifieds/Events

Are you planning a webcast/webinar, seminar, or the auction of a product designed for the contact center market?

Are you faced with a tight deadline and wish to reach as many contact center professionals with your announcement as quickly as possible?

We invite you to post your announcement today for a nominal fee.
Here is how to send your advertisement:

You may also call our business office at (972) 395-3225 to discuss your advertisement/announcement.