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New Team Leadership Online Course
by Service Strategies -
June 3, 2017
New Team Leadership Online Course
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| New Team Leadership Online Course |
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New Course Helps Team Leaders, Supervisors and Managers
Develop Exceptional Team Performance |
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The Team Leadership Online Course equips team leaders, supervisors and managers with the skills they need to successfully develop high performing teams. Participants will learn how to provide effective feedback, use structured coaching processes, address performance issues and be introduced to situational leadership strategies.
The virtual course is delivered over three instructor-led online sessions and includes additional reading and assessment activities. In addition, participants receive a 30 minute private coaching session with the instructor after completion of the course.
Join us the week of May 15th for this interactive virtual course and gain the essential skills you need to develop a high performing team.
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| SUPPORT MANAGER |
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Public and Private
Sessions Available |
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| Designed for service professionals who manage Customer and Technical Support operations. The course includes topics on managing the knowledge-based organization, operational performance, customer satisfaction and much more. Learn More |
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Upcoming Sessions
- April 24 - 28 Boston, MA
- Jun 12 - 16 Denver, CO
- Jun 12 - 16 Windsor, UK
- Jun 12 - 16 Sydney, AU
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| FIELD SERVICE MANAGER |
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Public and Private
Sessions Available |
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| Designed for professionals involved in managing Field Technical Support and Service operations, this course provides the skills needed to manage remote staff and area operations. Learn More |
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Upcoming Sessions
- Jun 12 - 16 Sydney, AU
- Aug 7 - 11 Denver, CO
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| STRATEGIC ACCOUNT MANAGEMENT |
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Public and Private
Sessions Available |
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| The Strategic Account Management course provides support and technical account managers with the relationship skills and account management tools they need to increase customer loyalty, generate new business and accelerate their confidence. Learn More |
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Upcoming Sessions
- Jul 25 - 26 Denver, CO
- Oct 18 - 19 Windsor, UK
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| A WORD FROM OUR CUSTOMERS |
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| What the Participants Say |
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| "I've taken many other courses... and this was the best by far and the ONLY one that challenged and tested my understanding." |
| - Oracle Support Manager |
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| "The instructor was amazing. His experience in the industry really shines through. An excellent class. Very intense but I loved every minute." |
| - VMware Manager |
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