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Complimentary Webcast: Wednesday, November 15th - Bringing It Together: How Better Contact Center Plans Lead To A Better Operation - Genesys

November 17, 2017

11/15 - Bringing it Together: How Better Contact Center Plans Lead to a Better Operation - Genesys

When organizations improve capacity plans, better manage seasonality, determine the best way to schedule agent training, and develop individual agent performance plans – the contact center sky rockets. In this webcast, we will discuss the benefits to improve these critical planning functions, highlighting how to quantify the ROI for embarking on these important improvement projects. http://www.crmxchange.com/webcast/web4/genesysnov2017.asp

 
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