Call Center Times
     

Articles, News, Announcements - click Main News Page
< Previous Story >     < Next Story >
Print this Article     Email this Article
Complimentary Tech Tank Webcast: Tuesday, November 14th - Tech Tank - Enhancing Customer Engagement With Omni-Channel Self Service - Aspect, Inbenta, and inContact

November 15, 2017

11/14 - Tech Tank – Enhancing Customer Engagement with Omni-Channel Self Service - Aspect, Inbenta, and inContact

For many, customer self-service is the preferred way to initiate interaction with a company. Self-service done right is a win-win proposal.  This roundtable explores the most effective methods of providing customers with expanded capability to resolve issues on their own first, then seamlessly move to other channels. http://www.crmxchange.com/techtank/selfservice/nov2017.asp 

 
Return to Articles, News, Announcements - click Main News Page main page

Copyright © 2009 Call Center Times