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Complimentary Webcast: Thursday, June 14th - Artificial Intelligence In The Contact Center - Creative Virtual, CallMiner, NICE Nexidia

June 19, 2018

6/14 Artificial Intelligence in the Contact Center - Creative Virtual, CallMiner, NICE Nexidia
 

ln the battle to achieve business differentiation by improving customer experience, artificial intelligence has become vital.  As organizations work to implement digital transformation initiatives around AI, automation and customer self-service, the contact center must play a key role to avoid creating silos that will damage the customer experience.  Solutions capable of understanding natural language and texting provide consumers with timely, accurate answers and use machine learning to respond more rapidly and resolve an expanding range of issues.  View solutions that can make an immediate positive impact and deliver ROI. http://crmxchange.com/techtank/ai_contactcenter/crmxjune2018.asp 

 
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