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CALL CENTER TIMES' PROGRAM PRICING
Call Center Times' Program Pricing:  Please review below, a brief description of our programs, (...more)

Order The 2010 Call Center Book of Lists' CD-ROM Directory Today!
Order the 2010 Call Center Book of Lists' CD-ROM Directory, today. The Call Center Book (...more)

UPCOMING Webcasts: Event Information: Caller Bill of Rights 201 - Learn 10 ADVANCED tips on designing integrated customer experience solutions with your callers in mind
All Webcasts Start at 1:00 Eastern 9/10 - Caller Bill of Rights 201 - Learn 10 ADVANCED tips (...more)

Polo Ralph Lauren is Hiring Sr. Project Manager Customer Contact Center
JOB TITLE: Sr. Project Manager Customer Contact Center RalphLauren.com CONTACT COMPANY: Polo Ralph (...more)

Agent turnover giving you a headache? A $24M example of how assessments can help
Agent turnover giving you a headache? A $24M example of how assessments can help Date: (...more)

The Call Center Gopher Game: How To Stop The Cycle of Mediocrity
THE CALL CENTER GOPHER GAME: HOW TO STOP THE CYCLE OF MEDIOCRITY By Michael Schein, Vice President (...more)

Lessons From Eisenhower and Churchill on Strategic Leadership
Lessons From Eisenhower and Churchill on Strategic (...more)

New Research on the Impact of Social Media and Online Recommendations
New Research on the Impact of Social Media and Online Recommendations submitted by Diane (...more)

Why My Company Is On The Cutting Edge: Testimonials From Organizations In The Customer Care Arena
Learn more about these cutting edge companies....Send a 100 word testimonial of your company's (...more)

Immediate Occupancy: Magnificently Furnished Call Center
IMMEDIATE OCCUPANCY magnificently furnished call center up to 96,000++ square feet available (...more)

 
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