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Call Center Buyer's Guide Brochure - 2018 - May Edition
Call Center Buyer's Guide Brochure - 2018 - May Edition - Leading Providers of Call Center
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Complimentary Webcast: Tuesday, May 1st - No More Stilted Robotic Conversations: 5 Steps To Smooth Dialogue
5/1 - No More Stilted Robotic Conversations: 5 Steps to Smooth Dialogue - Presented By: West
If
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Do You Need A 24x7 Contact Center Vendor?
Do You Need a 24×7 Contact Center Vendor?
By Patricia Qvern, Operations Manager, Quality Contact
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Challenge Solved! An Advice Column Only For Contact Center Managers
Challenge Solved!
An Advice Column Only for
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Third Party Call Center Selection - Inbound Focus
Third Party Call Center Selection – Inbound Focus
By Melissa Werth, Customer Service Supervisor,
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Customer Success Story: Televergence Solutions Saves Insights Association and Market Research Call Center Co-Member 55% On Long Distance And Toll Free and Improves Call Quality
TELEVERGENCE SOLUTIONS SAVES INSIGHTS ASSOCIATION & MARKET RESEARCH CALL CENTER CO-MEMBER 55%
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Parlance Launches Call Management ROI Calculator
Parlance Launches Call Management ROI Calculator
New tool demonstrates the specific types
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Complimentary Webcast: Wednesday, April 11th - Learn To Effectively Apply Gamification In The Contact Center - GamEffective
4/11 - Learn to Effectively Apply Gamification in the Contact Center -GamEffective
Can
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Complimentary Tech Tank Webcast: Thursday, April 12th - Customer Delight - Live Demonstrations Of Breakthrough Innovations
4/12 - Tech Tank - Customer Delight - Live Demonstrations of Breakthrough Innovations - Presented
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Rants and Raves! Randomly Timed Musings - What Do We Want Them To Feel?
RANTS & RAVES!
Randomly Timed Musings
What Do We Want Them to Feel?
By
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