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Service Industry Summit - Tuesday, October 27th - Wednesday, October 28th - San Diego, CA

October 30, 2015

Service Industry Summit - Tuesday, October 27th - Wednesday, October 28th, San Diego, CA


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Home - Workshops - Presentations - Speakers - Contact
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2015 Service Industry Summit
October 27 - 28 in San Diego, CA
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Explore Best Practices, Network and Enjoy San Diego

Register Now

Join us October 27th and 28th for the 2015 Service Industry Summit. This informative and interactive event will explore best practices and provide a forum to discuss issues and trends affecting technology service and support. Come hear from industry leading companies such as PTC, Rapid7, CSID, Fresenius-Kabi, Mozy and more. Explore topics such as the Internet of Things (IoT), Customer Experience Management, Developing Top Talent, Service Transformation and much more.

Featured Presentation

Supporting the Aftermath of a Major Cyber Security Incident
Ken Skinner, Ph.D - Vice President, Customer Support at CSID
We will review CSID’s support for one of the most impactful personnel cyber events so far, the breach of the U.S. Federal Government’s 4.2 million current and former employees’ records and personal information. CSID is providing identity protection and fraud detection services for the impacted individuals using our SaaS/PaaS platform. We will review the successes, performance, and challenges as well as ongoing support to Federal employees and agencies.

Workshops - Presentations - Speakers

Join us for this informative event. Explore best practices, network with your peers and enjoy beautiful San Diego while you're here.

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Thanks to our Sponsors

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Outstanding Presentations and Great Networking
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Workshops for Service Leaders Best Practice Presentations Networking Opportunities

Day one of the event will feature a Service Executive Forum and a Customer Experience Workshop run concurrently. Attendees may choose either session as part of their all inclusive conference registration.

Summit Day 1
Oct 27th 10:00 am - 4:00 pm

The main summit agenda will feature a full day of best practice presentations from service executives and experts. Share best practices and discuss the latest issues and trends critical to your business.

Summit Day 2
Oct 28th 9:00 am - 5:00 pm

Service Strategies will host a networking reception for all conference participants on the evening of October 27th. The event will also include continental breakfast and lunch for all attendees.

Networking Reception
Oct 27th 5:30 - 7:30 pm

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Event Location

Omni Hotel San Diego
675 L Street San Diego, CA 92101
Book Your Room Online
or
Call 1-800-843-6664 and
mention the Service Industry Summit

Register by Oct. 5th to Receive the Conference Rate

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Registration Details

Summit Event - $995.00
Special All Inclusive Price
Registration includes attendance at either the Executive Forum or Customer Experience workshop on Oct. 27th, an invitation to our hosted reception, plus the full Summit Event on Oct. 28th and lunch both days.

Workshop Only - $695.00
Includes the Executive Forum or Customer Experience
workshop on Oct. 27th, plus lunch.

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Advancing Service Excellence
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ADDRESS GET SOCIALIZED CONTACT
Service Strategies Corporation
16885 West Bernardo Dr.
San Diego, CA 92127
www.servicestrategies.com
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info@servicestrategies.com
Phone: (858) 674-4864
Toll Free: (800) 552-3058

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© Copyright Service Strategies Corp. 2015

 
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