Thirty Years of Excellence: Pipkins Still Industry Leader
Workforce Management Solutions Company Celebrates
Thirty-Year Anniversary with Record-Breaking Sales
ST. LOUIS, MO — Pipkins, Inc., a leading supplier of workforce management software and services to the call center industry, announced 2013 marks the company’s thirty-year anniversary. Pipkins ended 2012 with record-breaking sales of 43 new named accounts. Bob Webb, VP Sales, states “Our 2012 sales numbers underscore the power of Pipkins’ accurate forecasting capability. Pipkins is a boutique company that was built on the idea of creating superior workforce management solutions. Focusing on one product allows us to offer unique, customizable solutions to fit our customers’ needs.” Pipkins offers solutions created and implemented by scientists and software engineers who understand workforce management and work continuously to improve its effectiveness. For thirty years Pipkins has been at the forefront of workforce management technology with thirteen industry-first applications.
Pipkins is scheduled to participate in upcoming 2013 industry events, including:
· At-Home Strategies for Success Workshop Series
February 19-20 - Home Working Summit – Dallas, TX
April 23-24 – Columbus, OH
· PACE
March 10-13 – Scottsdale, AZ
· Contact Center Conference
March 18-21 – La Jolla, CA
· SWPP Annual Conference
April 9-11 – Nashville, TN
· Frost & Sullivan Mindshare Event
April 13-17 – Marco Island, FL
· CCNG
May 30 – Mid-Atlantic
· NECCF
June 4 – Foxboro, MA
· Call Center Week
June 10-14 – Las Vegas, NV
About Pipkins Inc.
Pipkins Inc., founded in 1983, is a leading supplier of workforce management software and services to the call center industry. Vantage Point, Pipkins’ premier product, is the most accurate forecasting and scheduling tool on the market and enables managers to solve the complicated operational issues in today’s multi-faceted call center environment. Pipkins’ systems forecast and schedule more than 300,000 agents in over 500 locations across all industries worldwide. The company is headquartered in St. Louis, Missouri. For more information, visit www.pipkins.com.